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Technical Officer

Discussion in 'Sevenoaks Chat' started by Sevenoaks District Council, Jun 18, 2022. Replies: 0 | Views: 50

  1. We need you to provide technical & business support to our Revenues & Benefits shared service!

    Our Technical Team provides essential technical and business support to over 90 staff within the Dartford & Sevenoaks Shared Service.

    You’ll be responsible for ensuring the service runs smoothly by supporting the Capita One suite of Revenues & Benefits products for both Councils, (which includes the Council Tax, Business Rates and Benefits core systems, our online Portal and EDMS systems) so there is plenty to keep you busy.

    You’ll be working in a small team that have years of experience and are excited to share this knowledge to develop your skills.

    You’ll have a focus on data, so you’ll know how important attention to detail is for back-office processing which includes BACS processing for direct debits and payments, third party data transfers, reconciliations, batch job production, ad hoc data base querying (including extracting data for FOI requests), data correction and integrity.

    Ideally, you’ll have experience in system administration, database interrogation (using SQL or Capita’s Insight tool) and back-office processing combined with a passion for customer service.

    This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).

    Do you want to know more about the role?

    Please contact Richard Sims, Technical Team Leader (at richard.sims@sevenoaks.gov.uk or on 01732 227182) or Sarah Page, Control Team Manager (at sarah.page@sevenoaks.gov.uk or on 01732 227071) for an informal discussion about the role.

    Do you want to ensure you have the best chance of being shortlisted?

    Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements.

    Closing date: 26th June 2022

    Interviews: week commencing 11th July 2022

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