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Revenues Team Leader

Discussion in 'Sevenoaks Chat' started by Sevenoaks District Council, Jun 17, 2021. Replies: 0 | Views: 71

  1. Revenues Team Leader

    Salary Band £28,367 to £31,077

    A generous annual leave allowance of 27 days (plus an additional 5 days depending on having Continuous Local Government Service).

    At Sevenoaks District Council, we have a strong sense of pride for our District and are ambitious and committed in our delivery of quality outcomes to our communities. If you share our passion to deliver an excellent service to our customers, this may be the role for you.

    The Role

    As Revenues Team Leader, you will be responsible for Council Tax & Recovery Team and oversee the billing, collection, administration and recovery of Council Tax and recovering Housing Benefit Overpayments. You will assist the Council Tax & Recovery Manager in identifying ways to help the team achieve a high quality service within a culture of continuous improvement. You will deal customer enquiries which have been escalated to you in respect of all aspects of Council Tax and Housing Benefit Overpayments as well as maintain a thorough knowledge of relevant legislation and proposed changes, to ensure your team is always up-to-date and adequately trained to deliver to the best of their ability.

    The Successful Applicant

    You will have track experience of working within a Council Tax environment and an in-depth knowledge of Council Tax and Housing Benefit Overpayment recovery. With strong customer focus, you will have proven ability to provide a service that meets the client expectations within the legislative framework and corporate requirements. You will have managed or supervised a team and you will be an excellent communicator, able to build effective relationships with external customers and your colleagues.

    About us

    Here at Sevenoaks we pride ourselves on treating both our employees and communities we serve with dignity and respect. We are an award winning Council having achieved the Guardian Public Service Awards 2016 for being financially self-sufficient, are one of the few organisations in the country to retain its Platinum Investors in People status. We were voted LGC Council of the Year 2017 and won a Pushing the Boundaries of Innovation award in 2018. The successes of the Finance Team have been recently recognised where the Finance Team has been nominated and is a finalist in the 2020 Public Finance Awards – Finance Team of the Year – Councils

    The Team

    Our Council Team, working in partnership with Dartford Borough Council, consists of 17 Revenues Officers, 3 Team Leaders and a Manager and we deal with over 100,000 council tax properties and customers.

    Interested in the role and want to know more?

    Please contact Tim Dennington, Council Tax & Recovery Manager on 01732 227000 for an informal discussion about the role.

    Need advice on how to ensure you have the best chance of being shortlisted?

    Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.

    How to get to us:

    Sevenoaks is only half an hour from central London by train. You will be based at the Council Offices, Argyle Road, Sevenoaks, Kent. TN13 1HG, however due to the current pandemic and current Government advice at the time of advert the role will require a combination of both remote and office based working. A free staff car park is available on site.

    Closing date: 4 July 2021 at 11:55pm

    Interviews: 13 July 2021

    Assessment process: Interview and test

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